Support

Support

We are ready to assist you every time you need us.  We own a pro licence of Teamviewer to make the process comfortable. This support can be as much about technical questions as being a complement of training in the handling of the tool.

As a reminder

When acquiring one of our licenses, we assist you during the installation of the software and you have a credit of 4 hours of telephone training.

During the annual subscription renewal, you have a credit of 1/2 hour, useful to ask us about new features, corrections or solicit us on special cases.
We do not bill the time spent to see and fix software bugs or to create / modify import filters. The other requests are counted.

You can pay at once or by monthly transfer. Rates are decreasing according to the table. This degressivity is also taken into account in case of extension of package (we will send you a quote on request).

As a reminder

Pricing

To meet the demand, we have set up more specialized accompaniments

Hours
Price
2h
€150
12h
€810
18h
€1,215
30h
€1,912.50
Hours
Price
36h
€2,160
48h
€2,700
72h
€3,780
€4,500

Do you want to know more?

Don’t hesitate to contact us. We can show you how the system works and see if it meets your expectations.